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Contact us

For enquiries, reports and application follow-up. In an emergency, use the emergency numbers directly.

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Frequently asked questions

What are the district office hours?
Sunday to Thursday during official working hours, except public holidays. The district has no officially published hours, so call 4863189 to confirm before you visit, or book an appointment on this site.
How do I track a permit application I submitted?
Permit files are followed up at the district office (10 Champollion St, El Azarita) with the number you were given when you applied. The “Track your request” page on this site shows only appointments and messages sent through the site.
Where do I report a pothole or a broken streetlight?
On the Contact page, choose the “Report an issue” subject, or call the national government complaints line, 16528. Keep the reference number shown after sending to follow it up.
Is the district responsible for water and electricity?
Water, drainage and electricity networks are run by separate utility companies. The district receives reports and refers them on; for electricity emergencies call 121 and for gas 129.
What is the best way to get around downtown?
Choose transport to suit the distance and your needs. Some downtown landmark routes can be explored on foot; buses and microbuses cover longer journeys. Check the map page and transport guide, and confirm your route before setting out; the Raml tram is suspended for its upgrade.
Can I take photographs inside archaeological sites?
Personal photography with a phone or camera is free at museums and archaeological sites, without flash indoors; a few halls are excepted. Professional or commercial filming requires prior permission from the Ministry of Tourism and Antiquities.

Links worth keeping

Official national portals that complement the district’s services — they open in a new tab.