Services

Book an appointment

Plan your visit to the district office: choose a purpose and an available appointment, then check which documents to bring.

Counter hours

Working days: Sunday to Thursday
Bookable hours: 09:00 — 13:30
Booking horizon: 21 days ahead

Closed days and holidays recorded in the district calendar are excluded from booking.

Offices

Main offices — El Azarita
10 Champollion Street, El Azarita — citizen service hall

Before your visit

Arrive in good time, with your reference number and national ID card.
If someone else will apply on your behalf, ask the district which power of attorney it needs before the visit.
If you cannot come, cancel from your ticket so your place goes to someone else.
An appointment does not replace complete paperwork — check what the service needs on its page before you go.

What happens if…

I want to cancel

Open your ticket from the link shown after booking, or from “Track your request”, and press “Cancel booking”. You can cancel any time before your appointment, unless your number has already been called.

I want a different time

An appointment cannot be moved directly: cancel it, then book a new one. Your place is freed for someone else straight away.

The day I want is full

Only free times are shown. If a day has none left, pick another day; closed days and holidays are not offered.

Someone took my time first

If someone books the last place at the same moment, you will see a message and no booking is made. Choose another time.

I already have a booking that day

One booking per mobile number per day for the same purpose. Track or cancel the one you have first.

I could not come

The appointment is marked “not attended”, and the site does not stop you booking again. Book a new one whenever you like.

I lost my reference

Your reference is on the ticket shown after booking, so keep a screenshot of it. Without it the site will not show the booking, to protect your privacy; call the district on the number below.

Prefer to call?

10 Champollion Street, El Azarita, Alexandria

+20 3 4863189

Sunday to Thursday during official working hours, except public holidays — call the district to confirm before you visit

جارٍ تحميل الصفحة · Loading page